![]() ![]() Bad communication costs billions every year and studies show as much as $26,000 per worker, per year, is lost due to poor or in proper communication. In our highly competitive world, building relationships through the use of interpersonal skills is critical to cultivating existing business and attracting new business. She argues that listening is the true power of what separates those of us who can gain a competitive advantage in whatever it is we are trying to achieve. Celeste knows the ingredients of a great conversation honesty, brevity, clarity and a healthy amount of listening. When your job hinges on how well you talk to people, you learn a lot about how to have conversations – and that most of us don’t converse very well. If a conversation is one-sided the ball drops. ![]() ![]() Communication has increased in our technological age but meaningful conversation has plummeted. ![]()
0 Comments
Leave a Reply. |